Community teams working to plan and pilot Coordinated Intake & Referral (CI&R) were encouraged to “look back and leap forward,” as they celebrated their progress at the final meeting of the 16-month learning collaborative in Daytona Beach.
Keynote presenter Kenn Harris, president of the National Healthy Start Association and CEO of New Haven Healthy Start, highlighted CI&R as an example of collective impact in meeting the needs of families in at-risk communities. To achieve the greatest results, he advised teams to move from coordination to collaboration to true interlocking relationships.
Harris urged the teams, organized by local Healthy Start Coalitions in ten counties, to be inclusive of participants and to continue to incorporate community voice in their efforts.
Local CI&R teams shared the latest results of PDSA tests on decision trees, referral processes, awareness material and other tools during the meeting. Participants also brainstormed strategies for resolving challenges to scaling and sustaining CI&R efforts in their communities.
In the coming year, the sites will offer peer support to other coalitions developing CI&R in their communities as part of the state Healthy Start program, and continue to expand their own CI&R systems developed during the MIECHV-sponsored learning collaborative.